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    Technician
    —peer-reviewed, clinical journals
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Practice Management

Moneybag

Turnover Doesn't Pay
by Stith Keiser and Suzanne Blair-Burtner
The Exorbitant Cost of Turnover (and How to Avoid It) In today’s economy, you may think that employees are easily replaced. The truth is that the hiring process costs your practice time, money, staff morale, money, possibly clients, and certainly more money. Find out how you can reduce turnover and its associated expenses. Read the article

Focus on Your Practice

A recent survey found that the average US adult Internet user spends 13 hours a week online. Many of these people are pet owners. Do you know what they’re looking for? This article may help you connect with them.

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The past few years have forced everyone to “do more with less.” But it hasn’t been easy. If your employees are feeling burnt out, they may be more likely to look elsewhere when the economy improves. Read this article for tips on how to retain them.

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2012 is around the corner, and maybe you’re already thinking about your practice goals for the new year. But making a “wish list” isn’t enough. How will you achieve your goals? Read this article for an introduction to planning for success!

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What You See Is What You Pay For

Perception and Fees

If you’re getting ready to reassess your fees for 2012, take a moment to look around: at your practice, at your competition, and at yourself.  Value is based partly on perception.  Are you giving your clients the best impression along with your best service?

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